Privacy Policy

Last Updated: September 25, 2025

Marentivora ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Marentivora.world and use our webinar platform services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Enroll in webinars or educational programs
Subscribe to our newsletter
Contact us via email, phone, or WhatsApp
Participate in interactive features during live broadcasts

This information may include:

Name and contact details (email address, phone number)
Account credentials (username and password)
Payment information (processed securely through third-party providers)
Professional information (occupation, industry, interests)
Communication preferences

1.2 Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

Device information (IP address, browser type, operating system)
Usage data (pages viewed, time spent, navigation paths)
Cookies and similar tracking technologies
Webinar attendance and participation metrics
Video streaming quality and performance data

1.3 Information from Third Parties

We may receive information about you from third-party services when you:

Sign in using social media accounts
Interact with our content on external platforms
Use integrated payment processors

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our webinar platform services
To process registrations and manage your account
To facilitate live broadcasts and interactive communication
To send you educational content, updates, and promotional materials
To process payments and prevent fraudulent transactions
To respond to your inquiries and provide customer support
To analyze usage patterns and optimize user experience
To personalize content and recommend relevant webinars
To ensure platform security and prevent unauthorized access
To comply with legal obligations and enforce our terms

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We engage third-party companies to perform services on our behalf, including:

Payment processing
Video streaming and hosting
Email delivery and communication tools
Analytics and performance monitoring
Customer support platforms

3.2 Webinar Hosts and Experts

When you register for or attend webinars, we share necessary information with the host or expert to facilitate your participation and enable interaction.

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.4 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

3.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

4.1 Types of Cookies We Use

Essential Cookies: Required for platform functionality and security
Performance Cookies: Help us understand how visitors interact with our platform
Functional Cookies: Remember your preferences and settings
Marketing Cookies: Track your activity to deliver relevant advertisements

4.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our platform.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit and at rest
Secure authentication mechanisms
Regular security assessments and updates
Access controls and employee training
Monitoring for unauthorized access

While we strive to protect your information, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

Provide our services and maintain your account
Comply with legal, accounting, or reporting requirements
Resolve disputes and enforce our agreements
Maintain backup and business continuity

When information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Restriction: Request limitation of how we process your information
Portability: Receive your information in a structured, machine-readable format
Objection: Object to our processing of your information
Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@Marentivora.world.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

Posting the updated policy on our website
Updating the "Last Updated" date
Sending email notifications for significant changes

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Marentivora
Skool St & Esther Rd
Marister, Benoni, 1623
South Africa

Email: info@Marentivora.world
Phone: +27357511954
WhatsApp: +27357511954

Additional Information for Specific Regions

For Users in the European Economic Area

We process your personal information based on the following legal grounds:

Performance of a contract with you
Legitimate interests (improving services, security, analytics)
Compliance with legal obligations
Your explicit consent

For Users in California

Under the California Consumer Privacy Act, you have additional rights including:

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising your rights

We do not sell personal information to third parties.

13. Data Processing Activities

Purpose	Data Categories	Retention Period
Account Management	Name, email, credentials	Duration of account plus 2 years
Webinar Delivery	Registration data, attendance records	3 years from event date
Payment Processing	Transaction details, billing information	7 years for compliance
Marketing Communications	Contact details, preferences	Until consent withdrawn
Analytics	Usage data, device information	26 months

Acknowledgment: By using our platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.